With the Kingston release ServiceNow have brought in a feature called “announcements” within the service portal. On the docs site they say that you can “Use announcements to broadcast messages to Service Portal users. Announcements can display in an announcement banner or an announcement widget instance.”   This is a welcome addition to the ever… Continue reading →

You may or may not have noticed that the ServiceNow community are running a challenge to see who can come up with the most creative 404 page for their portal. I thought I would throw my hat into the ring with a tongue in cheek Chuck Norris 404 page. Note – To set expectations early, due… Continue reading →

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